Content
Business Lessons From the Field
Articles, videos, and short lessons from 25 years of doing this. No theory. No "mindset." Just what I learned the hard way.
Business Lessons · 2026-10-15
The 56-Day Problem: Why Payment Terms Are Your First Negotiation
If you don’t set payment terms up front, the customer sets them for you. And they’ll set them at 56 days.
Read MoreBusiness Lessons · 2026-10-08
Stop Quoting in Your Head: Why Written Scopes Save You Money
Every scope dispute I’ve ever had started the same way: I didn’t write it down.
Read MorePricing · 2026-10-01
What Emergency Work Actually Costs (And Why You’re Leaving Money on the Table)
You worked Saturday. The customer paid regular rate. You subsidized their convenience.
Read MoreSales · 2026-09-24
The Change Order Conversation: How to Say "That Costs Extra" Without Losing the Job
It’s not about being difficult. It’s about being clear. Here’s the script I use.
Read MoreOperations · 2026-09-17
Your Truck Is Not an Office: Mobile Systems That Actually Work
If your filing system is your center console, we need to talk.
Read MorePricing · 2026-09-10
Why I Don’t Discount (And You Shouldn’t Either)
Discounting teaches the customer that your price was wrong. It wasn’t.
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